Our minimum order is USD 1,500 per order. There is no minimum quantity per style, per colour or per size — you are free to build that value however suits your shop.

Complete our Become a Stockist application. Our team reviews each application personally. Once approved, log in and wholesale pricing and ordering unlock across the site.

Prices are not shown to visitors who are not approved stockists.

Wholesale prices for every style are shown on the site once your account is approved, alongside the recommended retail price.

Volume discounts are then applied to your order value:

• 10% off on orders from USD 4,000
• 15% off on orders from USD 6,000
• 20% off on orders from USD 8,000

The threshold is measured on your wholesale order value before the volume discount is applied.

No. We publish an RRP for each style as a guide, and it is what our own retail pricing is based on, but you set your own retail prices.

Once approved and logged in, browse the site and add the styles, colours and sizes you want to your cart. Your wholesale prices and any volume discount show as you build the order.

When you're ready, enter your shipping details and submit your order for review. There is no payment at this stage — no card details, no checkout.

We review your order, confirm your production lead time, and estimate the shipping cost. Your invoice is then sent to you separately for approval.

A 50% deposit is required to begin production, and the balance is due before shipping. You receive two invoices — the deposit invoice once your order is confirmed, and the balance invoice when your order is ready and the freight cost is known. Freight is added to the balance invoice.

Invoices are settled by bank transfer. Our bank details are shown on each invoice, and transfer charges are the sender's responsibility.

Every pair is made to order in small batches by our artisans in Bali, so lead time depends on the size of the order, the mix of styles and the time of year. We confirm the production time for your specific order when we review it, before you pay anything.

Where a confirmed timeline is likely to be exceeded, we tell you.

No. Every item is made to order — nothing is held in a warehouse, and nothing is ever out of stock. You can order any style, colour and size on the site at any time, and it is made for you.

Freight rates vary with weight, volume and destination, so shipping is quoted after your order is submitted — that way we can secure the most competitive carrier rate rather than charging a flat estimate. The freight charge is added to your balance invoice.

We ship via DHL, FedEx, Aramex or national postal services, and by dedicated air freight for high-volume orders. In our experience delivery takes 5 to 10 working days from dispatch, depending on destination and customs clearance. You are welcome to nominate your own carrier, ship on your own freight account, or collect from our workshop — just raise it at order review.

Shipments are dispatched under DAP (Delivered at Place) terms. All import duties, customs clearance charges, VAT and handling fees in the destination country are payable by you on delivery, and you are the importer of record.

We supply commercial invoices, packing lists and export declarations with HS tariff codes to make clearance straightforward.

Report it within 7 business days of the shipment arriving, with photographs and your order number. Approved claims are resolved by replacing the affected items or by credit against a future order.

Because every item is made to order, wholesale orders cannot be returned or exchanged for change of mind, over-ordering or slow retail sales.

Yes. Custom development and exclusive colourways can be arranged for qualifying order quantities. Describe what you have in mind in your stockist application, or email wholesale@bulibasha.com.